The Crazy Canuck — Poutine in Waterloo | Canada Poutine Directory | Canada Poutine Directory

J

This was our first time visiting this restaurant for an early Saturday dinner at 4 pm. Their online menu is mobile friendly and very easy to navigate and read; same applies to their in-house menu. The restaurant is licensed to serve alcohol. There is lots of free parking in the adjacent lot. We were a bit surprised because this is not a service restaurant and more like a fast food restaurant. You place your order at the window, pay, then staff gives you a numbered marker to help identify you when your order is ready. The interior of the restaurant is very unclean; the floor is greasy, our table was not cleaned and even had food in the grooves of the table. The door window was so dirty you could hardly see out of it, the window sills hadn't been cleaned in weeks if not months, cob webs were on the outside windows and there was a thick layer of dust on top of the ceiling vents; needless to say, cleanliness is not their forte. We opted to sit inside but we can only imagine how dirty the picnic tables are outside in the outdoor, covered, eating area. We were able to see partially into the kitchen and it looked relatively clean, thank goodnes. The benches and back rest are plywood and very uncomfortable. Our table even had nails sticking out of them on the trim which were very sharp and my wife scratched her arm; staff didn't really seem to care and/or understand as she said she would clean it up??? Food is served in takeout containers with plastic forks; not on plates and with stainless steel cutlery. The ribs were outstanding. Very well cooked; moist and well seasoned and the apple bbq sauce was delicious and not overly sweet like most BBQ sauces. They don't have any wet wipes for the ribs so you need to exit the restaurant and go into the antique mall to use the washroom to wash up. The house coleslaw was bland and lacked seasoning. The fries were perfectly cooked, crispy and delicious. The smashburger combo was also very good. The burger was tasty, well seasoned and a perfect size. They only have processed cheese for their burgers so we opted for no "cheese". This combo comes with a poutine and drink. The fries in the poutine were great as well, the cheese curds were tasty but the gravy tasted like a canned run of the mill gravy. We like that they have Bubly as an option for drinks as we dont like pop. The decor is a mish-mash of supposed Canadiana but it didn't make much sense and could do with an update. So the question is would we return? We would not go to the restaurant to eat but we would order takeout as the food was good value for the money and tasted quite good.

Posted 10/19/2025

The Crazy Canuck

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