Bollocks Pub & Kitchen - Oshawa Patio — Poutine in Oshawa | Canada Poutine Directory | Canada Poutine Directory

Alyssa Renee

Unfortunately, this was one of the worst service experiences I’ve had in Oshawa. Upon entering, a friend and I waited at the front to be seated. The bartender made direct eye contact with us and chose to wipe down the bar instead of acknowledging or welcoming us. We stood there for a while to give her the chance, but no one came over. I eventually approached the bar myself to ask if we seat ourselves, and she said yes. When I asked for menus, I was told “someone will be with you.” (As if it wasn’t going to be her helping us.) We sat down — and we were the only table in the seating area. It took about 10 minutes just for menus to arrive. We mentioned that two more friends would be joining us, yet only two menus were brought. We ordered drinks for ourselves and for the friends who were on their way. Our friends arrived about 10 minutes later and the drinks still hadn’t come out. We ordered three Caesars and only received two. One of my friends had to go to the bar to ask about the missing drinks and the friend ended up bringing them over for us. At this point, we were having to go out of our way repeatedly just to receive basic service. The primary server continued to neglect our table. Despite knowing we were ordering food (we had asked for menus), we again had to track someone down to say we were ready. When our server finally came over, she was unamused, unfriendly, and unprofessional. No politeness at all. She also did not write down any of our orders. Our food arrived roughly 30 minutes later. When we finished eating, we needed the bills and to-go containers. Once again, no one checked on us. We had to find staff again to ask. After asking, the server went off and started cleaning tables directly in front of us instead of grabbing the bills and containers. When the bills finally came, she was confused about which items belonged to which person and questioned how many drinks were on each bill — once again making it feel like we were doing her job for her. The lack of effort, urgency, and basic hospitality was astonishing. Another table that arrived midway through our meal was also getting up repeatedly to seek service, so this clearly wasn’t an isolated issue. Overall, it was an awful and very unwelcoming experience. I will not be returning for food here, and I wouldn’t recommend it to others looking for attentive or professional service.

Posted 2/24/2026

Bollocks Pub & Kitchen - Oshawa Patio

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